Exchanges and Returns

1. Is there a charge for requesting an exchange or return?
No. Free of charge.

2. Can I exchange or return any item?
Yes, as long as it is in perfect condition and has all its receipt and labels on it.

3. How long do I have to make an exchange or return?
All returns or exchanges must be made within 14 days from the delivered date.
We reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

4. If I’ve requested an exchange or return, who will pay for the shipping fee?
You have to pay for the shipping fee to the store.

5. When will I receive the refund for my return?
No refunds. Store credit only.